I should have read the reviews because they are al...

I should have read the reviews because they are all identical to my experience. Customer service is either nonexistent or rude/not helpful. You never receive an order confirmation via email, though you certainly get all the spam marketing emails. I have tried to contact them SIX times now about the same exact item on an order that I made in the beginning of December - 4 months ago! The date I was given it would ship, it did not. And I contact them and they give me a new date - they never reach out or update your account or contact you by email to say it s changed you have to contact them every single time. And the date has changed four times now!
If you call you just wait on hold forever, nobody ever answers. I asked for a callback, no call back. I leave a voicemail, nobody calls me back. I try to do chat via their website and you always get the same apathetic woman who just gives you a new ship date and says egh, can t do anything about it and no I m not allowed to talk to her supervisor, I have to call and well you know what happens when you call .. nothing.
After all my other outstanding orders are completed I m going back to my old supplier. I don t suggest anyone give your money to this business.