Anthony Lee Review of Icon Building Group, Home Buil...
In Q4 2019, my wife and I decided that it was time...
In Q4 2019, my wife and I decided that it was time for a new house and we really wanted the opportunity to build one that matches how we are as a family. We looked at numerous houses and talked to different builders. Icon stood out from the builders. We really liked the fact that we saw a lot of houses that they have built (both houses on the market and houses they ve built for other homeowners). The style of their builds and what we saw in the quality were on point to what we wanted.
Icon, Charlie and Sean, helped us find and acquire a lot to build on. Sean was thorough in making sure that it was a good spot to build our future home. We were confident we were starting on the right path with the due diligence he completed.
And then March 2020, the COVID pandemic hit. This is as we closed on our lot and was finalizing our contract to build our future home. With all the uncertainty of COVID, we were really nervous about the build. But happy to say, that Icon overcame and delivered our house by the first week of December. The build itself started in July (due to delays in permitting that the team helped us overcome) and was completed in 5 months! Another house that started the process of buying a lot, isn t looking like it will complete until spring of next year (4-5 months after us!).
We worked with Mark who helped us with all the selections. Mark kept us on track to meet the aggressive build schedules. Kristi helped design a really wonderful kitchen (or more appropriately, our family center). She was very knowledgeable and helped us balance function and looks. The kitchen is probably our favorite part of the house. John was our project manager, and he is the biggest reason the house was built on schedule. I think there wasn t a time when we drove by the house that there wasn t an army of people working. Biggest credit to John also for spotting an opportunity for us to build a lookout basement and build a really nice deck. This turned out really wonderfully.
Overall, we are happy with the home that Icon built for us. The build quality is really good. We had someone come in to install a closet system and they commented on how easy it was to work with such a well built space. We waited 30 days to write a review to see if the appeal of something new would wash away (and the distraction and pain of moving/unpacking), and happy to report that we are super happy how the home turned out.
Our advise to future builders (with Icon or with any other builder), there will be bumps along the way that you d need to overcome. Make sure to ask all your question and document them (we liked the fact that we were able to work majority of these through email with Icon). Start this from the very first conversation even if you are still just shopping. Make sure you ask to see the build and help spot issues early and often. And when you see issues, don t stress and find a way forward.
If you are looking to build, we recommend checking out Icon. Thank you to Charlie, Sean, John, Mark, Kristi and the many other folks that were supporting them.
Comments: