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Moodesigns

4 years ago

Calling the toll-free number is an exercise in fut...

Calling the toll-free number is an exercise in futility. After holding forever they still don't answer the phone. If your luck with them is a good as mine has been, you'll find them hanging up on you while you're on hold.

Icky music with the repeated recording saying "Your call is important to us. Please stay on the line and an agent will be with you shortly.".... Yeah, right. 2 hours later I'm still waiting. Now, THAT makes you KNOW you call is important.

And then you get to hear "Want to avoid waiting on hold for a representative? Simply press 1 and we will hold your place in the queue and call you back at the number you desire as soon as an agent becomes available."

Yeah, right. I tried that. And tried that. And tried that. And I'm still waiting for that phone call that never came.

Obviously they're not interested in helping anyone but themselves.

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