We have been trying to arrange for a week now to h...

We have been trying to arrange for a week now to have my 96 year old mother in law's ears cleaned. She is unable to hear even after we had her hearing aids cleaned. We asked for help from Maris Grove to arrange this and all we get are platitudes. It's a sin when you consider how much people pay to live there. The amenities advertised include an on-site medical center. I guess their professionals don't remove cerumen.