Was my first time there I drive all the way from I...

Was my first time there I drive all the way from Irvine to see dr Donna shoupe obgy, i called the hospital to inform them that I am 5 mins late first you have to wait for 5 mins for someone to answer she said it's fine you have 15 mins grace anyway I came in no one gave me good direction to which building I should go too they kept on taking me back and forward between buildings
O got to the dr office finally after the drive from Irvine I told them I was lost there . They didn't let me in
I wasted my time I had to leave my job early and drive for one hour and 15 mins and they didn't even see me
Very bad experience will never ever come in again and will not refer it to anyone