I paid for the tower room with a separate shower c...

I paid for the tower room with a separate shower cubicle and was provided a normal small club room. I had a free room upgrade from mmt but the hotel said the ITC one rooms are sold out where as even at night 9pm the rooms were showing available online. Pathetic room. No dental and shaving kits. AC kept going off at night. Would never ever visit again nor recommend anyone