Shari Lightfield Review of Schomp BMW
If you care about customer service or quality of y...
If you care about customer service or quality of your product I would steer clear of Schomp BMW. I have worked in the automotive industry in Denver for 8 years now and have heard numerous horror stories about this business. Now I have one with first hand experience. A friend purchased a very expensive part and had it installed at a shop she trusted. The dealer of course blamed the installation. A video was taken to show proof it was not the installation (which Schomp said to do in order for them to warranty the part). The other shop even got involved to help the customer receive their return. Schomp changed their story a total of FOUR times - each conversation is recorded so they are on tape numerous times lying and making empty promises. Long story short they keep a lawyer on retainer and the little guy will never win. I am sure the shop will disagree with my story but I wanted it off my conscious since I continue to hear about people being taken advantage of for thousands of dollars. Good luck!

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