Dr. FERNANDEZ REVIEW:

Dr. FERNANDEZ REVIEW:

Not sure what to think of my experience with Dr. Fernandez.

Waiting Room:
As soon as I arrived it was clear that this is not your run of the mill medical center. There must have been 300+ patients on the floor waiting to see a doctor of some sort.

The receptionist was polite enough, but I couldn't help but feeling like a small cog in a large assembly line...!

I had some issues with my insurance card and it was immediately apparent to me that she had absolutely no time to assist, and I was going to have to solve the issue on my own. During the 45 minutes that I was in the waiting room she must have checked in like 7 or 8 different people.

Well I stuck it out because I thought it may be just a sign of the quality care provided.

X-ray:

This took another 20 minutes after having waited 45 minutes to be checked in. The procedure itself was quick and straightforward.

Physician assistant:

The PA was nice and attentive of the in depth description of my symptoms. I felt she did a very thorough analysis of what was bothering me.

Physician:

I guess the PA set the bar high, but I felt Dr Fernandez was very quick to diagnose. He didn't even ask questions, or evaluate the PA's work himself. The diagnosis was SNAC, and the only procedure to correct it was going to be shaving a bone, or fusing the other bones together! I asked if there was something I could do to ease the strain and the look on his face and his response gave a glimpse of what happens a lot at his office. 'Nope no other treatment, or option'. My confusion must have been evident because he then asked the PA what she thought.

PA:'Well I think it is a little too soon to diagnose, until I see a CT scan'.

For me this last interaction said a lot about my experience here. The incentive for the physician is always doing surgery, so in this assembly line, the physician pushes patients as quickly as possible to surgery without a rigorous analysis of the condition.

My experience here was more than a little disconcerting. Maybe others will feel differently.

******
Update: I specifically paid to receive my x-ray results in the mail, and I am still waiting on them 5 months later. Very dissapointing.