J

Julio Terra

3 years ago

I was torn when writing this review. On the positi...

I was torn when writing this review. On the positive side, we found the hotel to be quite beautiful with spacious rooms featuring stunning views, a striking great room / lounge, and a nice pond and pool.

We found the service to be very friendly, but it was not meticulous as you would expect from a hotel of this caliber and price range. For example, we made a pot of tea on the first night we got there, and the cleaning staff didn t replace the used pot for a clean one during our entire five day visit.

The property also needs a decent amount of maintenance since age is starting to show, but not in an elegant aged leather kind of way. The pool was really nice but it would fill up with the hotel s mid-week occupancy. I can imagine that it is probably tough to get a decent spot on the weekends.

Finally, the restaurant was inconsistent - some dishes were spectacular, the penne vodka and minestrone, while others were truly disappointing, the arugula salad with pear and goat cheese. Considering Fasano has such a deep culinary tradition, this was unexpected.

My rating here ultimately boils down to an assessment of value for money. This is a luxury hotel with a hefty price tag, it s a member of the Leading Hotels of the World. That s why I expected more from the service and facilities.

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