I had my first deep tissue massage here today. The...

I had my first deep tissue massage here today. The spa is absolutely adorable and the customer service on the front end was FANTASTIC. I was offered a lovely smelling warm neck pillow and a nice cup of tea in the relaxation room while I filled out my paperwork. The wait was short and I was quickly introduced to my massage therapist Alexin who was very sweet and informative. I haven't had a lot of massages, so I was a little unsure about the whole process, but she completely put me at ease. She asked what areas were bothering me and really focused on them. She did an outstanding job and even told me things I can do at home for self care. My one con for the day that kept everything from being perfect was the checkout process. My massage today was a gift and was paid for on the phone while the appointment was made for me. Upon walking out they told me a total and expected me to pay. I would have really appreciated if they had been more organized and recognized that my appointment was paid for in full before telling me the total. That issue was resolved quickly as they looked up information on the computer and realized that the total was indeed prepaid. Overall, EXCELLENT experience and I will definitely be back.