Linda Jones

Review of ATI - Aero Trasporti Italiani

Worst airport I have been through. On arrival wait...

Worst airport I have been through. On arrival waited over 2 hours for our bags. Staff just shrugged their shoulders when we queried delay. Long queues to check in for TUI flights - at least an hour. Very few seats. Only two booths open for about 8 flights. Waiting to board all pushed into small area near gates - and then shouted at to get out of the way for wheelchairs to be pushed down ramp where people were queuing. No information about delays, queues everywhere. Signs showed boarding long before anything happened. No opportunity to eat or drink. Why show boarding then make us wait an hour in the queue.