There was a delay in getting payers set-up, but on...

There was a delay in getting payers set-up, but once I provided this feedback, things were resolved quickly. The interface is beautiful and it integrates client payments, scheduling, and billing for easy practice management. As a solo practitioner, I appreciate that everything can be managed in one spot. The corresponding app is a definite bonus. Phone support is not available, which has made some tasks a bit more time consuming, especially during set-up when I was getting acclimated to the system; but other options including chat and screen-sharing are available. Another downside is that it's not capable of billing secondary insurance claims electronically. Overall, I'm happy with this product and the attention provided to me in resolving my setup issues and am hopeful for seamless use of SimplePractice moving forward.