Modern Niagara was referred to me by a friend on F...

Modern Niagara was referred to me by a friend on Friday, July 6. My central air unit quit working so I reached out to Modern niagara as they were local. I left voice mails starting at 9:03 a.m (July 6) and even called back to speak to receptionist to ensure someone was in the office to return my call. The receptionist was wonderful, assured me ML was in the office that day (as Jessica was away) and that she will return my call and that the company would take care of me. Well, as of today, July 11th, I have not heard from ML or anyone from the company which led me to contact someone else for my business. Very dissatisfied with a local company.