Daniel Roe Review of Astro Ford
I can say with great Candor that my experience wit...
I can say with great Candor that my experience with the service department at Astro Ford was simply fantastic. I originally showed up to talk to them about what I thought was a problem in the drivetrain or something felt like it was slipping and the service department took it in took a quick look at it and they came back to me with a candid assessment of what needed to be done but that it would not be covered under the warranty. Since the truck was still quite drivable I'd elected not to go with the service and the drivetrain in my way home I was called by the young lady in the service department and she told me that they had found a way to get this fixed under warranty and asked me to schedule an appointment. I showed up at my appointment and vehicle was taken in fixed all within the amount of time that they said it would take. I'm extremely happy with how I was treated and the overall experience at Astro Ford. The truck is driving nice and smooth now so I couldn't be any happier
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