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I purchased a 2018 BMW X2 from this dealership as ...

I purchased a 2018 BMW X2 from this dealership as an executive lease for my wife. Several months after, my windows would not roll up and my side view mirrors would not adjust or fold in. I called the dealership to schedule an appointment and they said they were unable to help me. Instead I visited BMW Greenwood. They offered me a loaner. Once my vehicle was ready for pick up, I noticed an issue with the brakes. They kept my vehicle for several more days and corrected the issue.

Now 2 weeks ago, my right rear turn signal malfunctioned. This is a 2018 with under 15000 miles on it. I take it in to the dealership and wait for an hour and a half. While waiting, there was another older gentleman there with an X2 experiencing the same issue. After waiting an hour and a half, the service member told me my vehicle was ready. I get in my car ready to drive off and use the turn signal and notice that the issue was never even fixed! I inform the service advisor and he takes the car on back and provides me with a loaner. He emails me letting me know that the part for the light would have to be shipped from Germany. Great, another 2 weeks without my vehicle that I am paying hundreds of dollars for. In 9 months of ownership, I've had to go 5 weeks without my BMW because its been with the service departments.

I am thankful for BMW providing me with a loaner vehicle but am thoroughly disappointed with their service and vehicle quality for purchase. I will not purchase another BMW as the lemon they sold me has been nothing but an overpriced headache.

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