I'm sorry, but I have always gone to PP since I wa...

I'm sorry, but I have always gone to PP since I was 16 (I'm currently 21). The service has always been about 20-30 mins past my appointment time, that's fine. Today was ridiculous.

I arrived at 9:10am for my 9:30am appointment, with hopes of getting in around 10am because it wasn't busy and I got there early with all the paperwork done. Wrong. They didn't call me back until 10:50. Then, I wasn't even going into an exam room, but instead into a tiny office/storage room that had leftover equipment and machinery. I was then stuck in there for a mere 10 mins which was okay to me. I eventually was able to go into the exam room for my appointment. She took my blood pressure and temperature, then promptly left after informing me the doctor should be in in 5 mins. During my "5 min" wait, 1 person walks into grab a handful of gloves and tells me "Oh, it'll be another 5 mins. I'm sorry for the wait." It's now 11:55 and I finally see my nurse practitioner. She spends less than 10 mins for my appointment then leaves immediately; leaving me with no further information or instruction. I left around 12:20pm from my 9:30 appointment..

I would understand, Planned Parenthood, if you were packed or even had a handful of people in the waiting room and the exam rooms.. But you weren't. I had only 2 people ahead of me, and one person went in and right back out. There was no rhyme or reason to the long wait I endured. I heard a lot of random chatter from outside my exam room and only once did you check on me. I've been here on a day where you were packed, and you were able to give me a good service, accurate times and kept me informed on my wait. I know I get what I paid for ($110), but I expected better. A small effort would have made a difference.