Let me tell you about my experience with Barcodes ...

Let me tell you about my experience with Barcodes Inc! In particular, Kyle Kirwan. I have ordered THREE Zebra printers from Barcodes Inc for my laboratory. The first printer I ordered I accidentally got a thermal transfer printer instead of a thermal direct printer. It took a long time to arrive and it took me a whole day to realize it was the wrong printer for my needs. I emailed Mr. Kirwan, rather irrate, and he found the printer I needed and had it shipped by the end of the day on Express Delivery (no extra charge). He called me a week later to confirm that it was working well for me. The printer was not- I spent some time with Zebra tech support before we deduced that it had a faulty sensor. When I told Mr. Kirwan about the issue, he once again had a new printer en route via overnight shipping and CC'ed me an RMA from Barcodes Inc. This printer I have now works very well, but I regularly receive calls from Mr. Kirwan anyway just to check in. When we decided to invest in a barcode scanner, I told Kyle my needs and he found the perfect model for us. It was reasonably priced and it works very well. Anytime I need label refills I tell him over a call and I have an order confirmation email within an hour. I have received nothing short of excellent customer service from Mr. Kirwan. I'm rather skeptical of Zebra products, but I know if I have any future issues he'll be there for support. (I'm about to email Mr. Kirwan to buy an additional printer so the service outweighs my tech issues). I would highly recommend buying from Barcodes Inc, you will have fantastic customer service.