I came here to swap a battery that I bought here 2...

I came here to swap a battery that I bought here 2.5 years ago, still under warranty, made an appointment the day before and it took them 4.5 hrs to get it done, horrible customer service and they take their sweet time.
I DO NOT RECOMMEND THIS PLACE TO ANYONE, GO SOMEWHERE ELSE, BESIDES THEIR PRICES ARE STRATOSPHERIC.