Cheap quality printing and terrible service!!! I w...

Cheap quality printing and terrible service!!! I would give this place 0 stars if I could.

First of all, the employee something Ali was not wearing a mask the whole time we were there. Secondly, the quality of the pictures didn t even come out well and it took almost 30 minutes for him to print them. The man there blamed our file, and charged us $20 for two 8.5 x 11 pictures in computer paper. Immediately after we went to FedEx next door, and they printed higher quality pictures for us on higher quality paper in less than 2 minutes and only charged us $1.55 for both pictures.

Of course we went right back to UPS to return the pictures and the employees told us they were new and didn t know how to. They said the manager had stepped back would be back any minute and we waited but he still didn t come. The employee told us to leave our pictures and receipt there, and told us to write down our Credit card and phone number And said he would ask the manager to process our return when he returned and would call us. We called thirty minutes before closing after waiting for the call and the employee said the manager wasn t there and he would call us tomorrow. Four days later we still hadn t heard and when we called Them, they told us they didn t do returns on pictures. The man on the phone was so rude and unapologetic. Nowhere on the receipt or on their website do they say they don t accept returns, and now we don t even have those pictures.