T

Tim Herman

3 years ago

Have you ever done business with a company that th...

Have you ever done business with a company that thought they were great, but they couldn t see how bad they really are? Well, this is BusinessSolver. Your call is very important to us. They said this every couple of minutes while I was on the phone for 1 hour and 20 minutes. Their upload file to the Insurance companies are a real problem which results in delayed payments. Their website is filled with excellence statements including Malcom Baldridge standards but it is clear that BusinessSolver is very good at marketing, not customer service or excellence. You have to work really hard to call the corporate office to complain, and even then their 515 number is a Media Relations person.

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