Not quite the standard of any Doubletree/Hilton I'...

Not quite the standard of any Doubletree/Hilton I've visited. Front Desk staff were initially friendly, but any services became completely unavailable after 9 p.m. Requested towels and room service, and never received either nor was a call made to inform staff not available. Very disappointmented. Beds were noisy, room ceiling very short-heads up for tall ppl like myself-best to spend the extra 30-50 and choose a hotel up the road in Emeryville.