Mia G

Review of Kendall Regional Medical Cente...

Terrible terrible place! unorganized and rude empl...

Terrible terrible place! unorganized and rude employees. First, I call to ask about labor and delivery registeraton and the guy who answered the phone told me that I have to be at the hospital personally to pregister even though the website says that I can do it online. So, I go to the hospital, to the main entrance to pregister and I m in my last month of pregnancy and tired. Anyways, the receptionist who was working there the time we got there Tayme was not helpful at all and made it difficult for us to pregister. I told her that I was there at the hospital before like few months ago so my profile should be in the system. So, I gave her my name and she said she only needs the 1st three letters from my last name (weird), and yet she couldn t find me! So, I gave her my ID and she still didn t find my name! How ridiculous!!! I came there few months ago to do an x-ray and I remember registrating in the same spot!!! Really?! She said no, don t see you in our system and you register online you don t need to come here. Rude! It s funny how employees there keep contradicting themselves. Not going to waste me time nor money in that place! It was a hassle already to get there already. She didn t even apologize, nope, she just gave us her back and kept staring at a tablet that she was holding. Ridiculous!