Donald Peterson

Review of Sedona Rouge Hotel & Spa

VERY disappointing....stayed here in 2017, but wil...

VERY disappointing....stayed here in 2017, but will NEVER again. I reserved through a third party offering that was presented on the Sedona Rouge website and was given a room that was downstairs where an upstairs guest w/ children was quite noisy and when I asked to be moved to another room the next morning for the second night I was not accommodated. Have never had a hostelry so inconsiderate as to ignore a guest in such a way. I d recommend others to stay elsewhere. Arabella or L Auberge or Arabella would be a better choice. This establishment doesn t care about guests after they have your money. Response was window dressing as there WERE available rooms but evidently if booked through Expedia then one is treated differently..RECOMMENDATION STANDS DO NOT STAY HERE, STAFF DISCOURTEOUS AND UNACCOMODATING