Sandy Miessner

Review of Toyota of Grand Rapids

Very poor customer service . I have been taking m...

Very poor customer service . I have been taking my car here for 13 years and have been happy till now. New service manager who was very rude when I asked to speak with him after waiting 3 hours after my scheduled appointment time just for them to look at my car. No apology and told me things happen. Well you just lost a very loyal customer. Also lost my future business when buying a new car.