Jordie Siciliano

Review of Mackenzie Health

The ER nurse was terrible. She was running from pa...

The ER nurse was terrible. She was running from patient to patient barely doing her job like a chicken with its head cut off.

The ER doctor told me that I would have to get an ultra sound just to be sure that it was my appendix. The guy who did my ultra sound was great, but apparently the shots weren't good enough.

Back to the ER where I was told I needed a cat scan.

After the cat scan, they confirmed it was my appendix and they I would need surgery. The doctor told me they would give me some antibiotics and that I would get surgery by 6:30AM the next day. They even told me that there was a good chance they would rupture. WHAT? And I have to wait?

The headless nurse came to give me the antibiotics but got distracted and I had to remind her to do it several times before she finally did.

They told me I would be waiting in the ER till a room was ready. It was almost 1AM at this point and I was exhausted and starving and dehydrated because I was told I couldn't eat or drink.

They put me on a stretcher in the hallway to sleep all night. Headless nurse told me that I wouldn't be admitted for surgery until I had a room.

I forced myself up and went to complain to some other nurses who laughed at me and told me I was hallucinating due to morphine. I tried to tell them that's what the ER nurse told me but they didn't care. So I went back to my corner and cried.

Another nurse approached me and said there was no documentation to prove that the ER doctor told my family and I that I would be having surgery by then.

I was finally admitted into a room where I had to wait until 4PM before I had surgery.

When I woke up from surgery, I was in massive amounts of pain and I was not given a Popsicle/freezie like I was given in other hospitals. I was told having anything would make me sick.

I was dehydrated because they had barely given me any fluids through my IV (I had only been through two bags in two whole days) and I hadn't had anything to drink since 11:30AM the day before.

My recovery period after surgery, wasn't too awful and the doctors who did my surgery were okay. Everything else was a terrible experience.