Beware and check your receipt before you leave the...

Beware and check your receipt before you leave the store. Sometimes staffs accidentally scanned same item twice and you will end up paying more for it.

I had to go through head office to get my refund back as the store manager refused to check the system and cctv camera. She also lied that store only records 2-3 days worth recording... just because store were on guilty side. I told them that I am happy to wait month or two if it takes more time to check but she refused as she never wanted to do anything.

Good job I rang head office and they managed to help the issues out within an hour.
I am regular shopper from Wilko and this happened with me for the first time.
I could have given more star but store supervisor don t have no manners whatsoever when it comes to refund. She didn t apologise or neither said anything instead gave me a grumpy look. Very bad.!