I arrived with my family at about 9am. The line wa...

I arrived with my family at about 9am. The line was short and we joined; social distancing. When the doors were opened at about 10am, you could see the lack of Coordination amongst ground staff.
They were giving conflicting instructions and the once orderly line scattered, with everyone try to get attention. There was no more social distancing as "Who Know Man" prevailed. Some of us expressed our displeasure.
The consulate staff could easily have walked the already created line and address clients/visitors as the pass by each.
Sanity was restored after about 20 minutes and many people just had to drop the applications for passport renewal. Couldn't the staff have done better earlier by walking the lines?