R

RL Ruiz

3 years ago

BEWARE!! Bait and switch pricing. When I called fo...

BEWARE!! Bait and switch pricing. When I called for an appointment to was told that she needed the voucher number for the reservation. In order to get that you must view the voucher which nulls any refund options thru Groupon. Then she proceeds to tell me that theres a REQUIRED additional $24.95 FEE upon completion "to cover the gratuity since it is regularly a $200 procedure". Not only was it insultng and akward before even walking in the door, but the service was also lacking- she rushed and didnt do a thorough job whatsoever. She missed parts of my face and throughout the entire process. I decided to leave only a $20 tip for numerous factors and she actually had the audacity to tell me that I owed her another $5.00 for her tip. Laughable! I always tip 20% of the retail cost however considering the service provided I feel that $20 was quite fair. I definitely wont be back! This company needs to list this offering at $70 since they have additional required costs.

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