Clayton Barnes

Review of Gateway Toyota ,Inc.

I asked if I could sell my Toyota back to you guys...

I asked if I could sell my Toyota back to you guys and a lady told me she couldn't do anything for me. Your dealership has got to be the absolute worst I have ever dealt with. From the moment I signed for this truck I have had nothing but hassle from your people, the sales person I was dealing with quit after I signed my papers and never contacted the finance company I was dealing with my truck I traded in for my Tacoma, so I ended up paying for two truck payments that month. Then when I called the loan Dr. or what ever his name is, he told me he was going on vacation the next day and I would have to wait a week until he got back. It wasn't until I asked to speak with the GM that I got anywhere with my problem. Since then I have discovered that your dealership decided to keep my stock tires and rims that I paid for, after I got a lift kit installed with bigger tires and rims. Your receptionists at the front desk are rude, your sales person was incompetent, and every time I bring my truck in for the oil changes that I paid for your people act like there doing me a favor. If I could have it my way I would never have bought this truck for you. Completely unsatisfied, and I tell everybody about my problems every time I get asked " how do you like your Toyota?" Which by the way is about once a week, for the last two years.

Regards