Dan Peare

Review of OHIO POOLS AND SPAS

Service Department is terrible. They came to fix ...

Service Department is terrible. They came to fix a leak in my pump and had it 7 weeks before I called and asked where it was. They "found" it on a technician bench and when they came to reinstall they had caused freeze damage to my heater and other joints. I called the service manager and the first time he was "out" for a week then when I called him a week later he was talking to the "company owner" and would call me before the end of the day. Never received a phone call back. Terrible experience.