My mom banked there since the 1980's. In the last ...

My mom banked there since the 1980's. In the last month and a half of her life, she was horribly taken advantage of by a family member after her money and possessions. The opportunistic family member took her to this bank to have her signature witnessed as they took over her account and had her sign papers making them executor of her estate (a cheesy document printed off the internet). The Otis FCU employees were more than happy to serve as witnesses even though my mother couldn't legibly sign her name as she was medically compromised and not of sound mind. Over 30 years of doing business there and they didn't raise an eyebrow at doing what common sense would clearly tell any intelligent person something wasn't right. Shame on you Jasmine Merrill!