Aryelle Barrett

Review of Greater Baltimore Medical Cent...

My delivery and postpartum stay was great however ...

My delivery and postpartum stay was great however Ashlee Mayfield of Medical Records has been an absolute horror to work with. She submitted the incorrect spelling of one of my daughter's name, swapped my twins birth information and didn't submit paperwork for one of them to Vital Records. We received their birth announcements via mail and noticed the incorrect spelling but figured we could simply ask vital records and social security to make the correction. Vital records stated that they had never received paperwork for my one child and social security needs corrected paperwork from the hospital. I spoke with Ashlee and was immediately met with attitude and constantly cut off while explaining my situation. She placed blame on everyone else and stated that she would be sending the corrected information to myself and vital records soonest. (I have yet to receive it a week later) She also stated "that's it?" as if my situation was too minor for her to have been called and bothered with. We went to Vital records that day, they received nothing. My husband called her to confirm that she sent it, was greeted with attitude and again she placed blame elsewhere. A process that should have been smooth sailing has become a pure headache and inconvenience. If you're okay running around town like a goose with its head cut off after giving birth and toting around newborns.... Then by all means, give birth here. Ashlee is totally unprofessional and incompetent.