We paid for the room ahead of time and once we arr...

We paid for the room ahead of time and once we arrived we were charged an extra $25 without being notified beforehand that this was going to happen. Then, we were told that one of the ACs were broken. Then the rep proceeded to act like they couldn't find our room in the system, which I don't understand if we technically paid ahead. We were placed in a barely chilled room during a heatwave. The floor smelled like cigarettes despite it having non smoking symbols. The room and bed was clean. The bathroom looked clean as well. The tub didn't drain quickly so I was standing in a puddle during the shower and dirt lingered around the edge of the tub.

We were given a free breakfast voucher to accommodate for the AC issues. Breakfast was very yummy.

Edit: We were never refunded the $25 fee. We called about it twice and man on the phone just gave us attitude and said it takes some business days to be refunded.

There's other hotels in the area if you don't mind spending more just go somewhere else.