Mike Kay Review of Ottawa GoodTime Center
Greetings. Last week I went into Goodtime looking ...
Greetings. Last week I went into Goodtime looking at clothes. As I was leaving a bike was being rolled onto the floor - a trade in and not even in their system yet....I waited 2 days and went back to talk about the bike. It was still not really ready, but was quoted between 8000 and 8400....nice bike, panniers, just what I'm looking for. So a few more days pass and I go back. He says 8400 and I say deal......as we walk by the bike I'm casually told, oh, the panniers are not included....The panniers are on the bike....never mentioned before. Sales guy says he'll see what he can do. Calls me and says no deal, no panniers. Full price. I am a repeat customer....was planning on purchasing $3500 worth of other gear - and then to be treated with this complete lack of courtesy. Imagine, blowing a $13,500 deal over $500. These folks don't care about their customers. And I will never enter that store again.
Comments: