Raymond Valenti

Review of Knesek Guns, Inc.

I won the auction through gun broker on January 30...

I won the auction through gun broker on January 30th, called them on the 31st to provide them with a debit card to pay for the shipping. At that time nothing else was mentioned of additional charges, so I 2 day mailed a money order to them. On Feb 4th I received a email stating that a balance was still owed (insurance). I promptly called them w/a debit card again to pay the remaining balance.

On Feb 12 still having not received a tracking number I called and asked to speak to a supervisor. The supervisor advised me that the card was ran that day (really takes 8 days to run a debit card). However the firearm would be shipped ASAP and I would get a tracking number soon. I called them back on Feb 13 and no one was in the office that could assist me and was told to call back Monday.

I have purchased other firearms through Gunbroker, and this by far has been the worst experience. Not just from buying firearms but one of the worst retail experience I have ever had.