Stacy Mattison Review of Compass Intervention Center
My son was admitted there Friday October 23. Since...
My son was admitted there Friday October 23. Since he has been admitted my calls have been ignored. I have talked to Shelby in admissions just to try to find out what kind of supplies I need to bring him as far as clothes etc. She assured me she would return my call to let me know and never did. The nurses won t give me any information they just keep telling me I need to talk to his therapist Trenisha. I ve left a message with no return call. I have called the program director Kim Jones and left a message with no return call. I have no idea how my son is doing. He was allowed a call to his father Monday. I was getting several calls a day up until Friday about my insurance information etc. But now that he has been admitted there I m not getting any answers about his plan of care. Being in the healthcare field myself it s quite disappointing to know that people care so little.
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