Jacklyn EzzEldin Review of American traveler staffing pro...
The compliance dept representative was extremely r...
The compliance dept representative was extremely rude and aggressive. While on vacation they would call, leave voicemails and text along with my recruiter (Amy Roll) numerous times a day always asking for something different. I had advised them the week before that I would be out of the state and needed to have everything wrapped up by the end of that week before my vacation started but since they were out on a holiday that friday, they waited until the next week to try and wrap things up.
During my assignment I reached out to my recruiter regarding an issue with a patient ratio double what their policy was (it is adolescent behavioral health facility). My recruiter and the office manager advised to me talk to the supervisor and figure it out on my own. I reached back out to my recruiter again after 2 weeks and did not receive a response.
As my first travel assignment, this was the worst experience. I was not sure if traveling was for me so I reached out on social media to see if this behavior was typical and was advised it is not. I am now with a new agency and I LOVE it and my recruiter. If you are searching for an agency and especially if you are a new traveler, go with someone else.
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