There is a lot to say about these people, it's har...

There is a lot to say about these people, it's hard to find a place to start. After ordering some fenders for a 1986 Chevy inners and outers only half the order shows up a week later. Figuring the other half is still in transit I sign for a slip that reads "1 auto parts". Not a slip that itemizes my order. Thinking my outer fenders are still coming, I also noticed that I was billed for 134 pounds of freight shipping at $160. I don't know who weighs these packages but all four fenders combined don't weigh 50 lbs. Ouch. I received the inner fenders, no one can find the outer fenders, rock auto and the freight company say well you signed the freight slip so we're off the hook, and I'm out a set of fenders and somehow a ton of shipping. After countless emails spaning two weeks time, I try a phone call. What a joke. The lady picks up the phone, says she has to review my information, 10 seconds later comes back with you didn't follow protocal and hangs up. Don't know who hires these people but they are screwing your company. Somehow these people think I'm jerking them for a set of fenders that fit a 30 year old pick up... because I need two sets of those kicking around my shop. If they don't think I'm jerking them, then why did you not just re send some fenders and do the job of traking the lost ones down? Must be to busy hanging up on customers who have legitimate issues with service. If I could rate you zero stars I would.

Jordan