J

Joydeep Sengupta
Review of Roastery Cafe

3 years ago

This is the 2nd time I came here but had worst exp...

This is the 2nd time I came here but had worst experience ever. The valet parking guy was super rude, and disrespectful. We just came in and the valet guy shouted (very irritated) "Parking full hai, aage gaadi rakho!" We went down and tried to park the car, the guy came in again and banged our car (pretty hard) and told us to move it from there. We felt as if we're doing him a favour by coming to your place to eat. It was very offensive, and we didn't feel like having your coffee anymore.

There are more bad reviews about the valet service on Google Maps, which proves our point even more. Valet is supposed to help the customers to park the car and not order them to do so. If you don't have enough parking, put a board outside.

I've been to this place before, the coffee is wonderful no doubt, but the staff is rude. We didn't like the way valet guy behaved, he is the first impression of your place, if you haven't realised. Kindly look into this.

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