Been a customer with them since 2014. The only and...

Been a customer with them since 2014. The only and sole reason I am with them is because of price. I did learn a few things over the years I like to share.

1. The CipherTV Bar is absolutely garbage and 4-5 year old technology (for $200), recommend if you want to buy TV service from them, use your own apple or android device. Their TV service will not work fluently after a few months on the CipherTV bar as it is designed to run on the oldest software (KitKat) and as soon as all the apps update the device is simply overloaded. Sadly they do not support AndoidTV and will not do so otherwise it may erode their own outdated device.

2. If things go bad, their customer service is trained to lie to blame Shaw. Since it took forever to resolve my issue, I actually called Shaw and got on the phone with their business unit and the team where AEBC is a customer off. They said that my issue was solely in the hands of AEBC and that it is not the first time they pass on blame.

3. Internet can sometimes be spotty. This is because these are AEBC servers, not Shaw.