My Mother ordered a tunic in Jan 18... Received em...

My Mother ordered a tunic in Jan 18... Received email to say to allow 2 working days then when tracked they said it was delivered the day before the email was sent... Since blamed courier and when re ordered same thing happened again... Still waiting for refund from which they tried to deduct postage!
Nobody seems to know what they are doing when you call but will take your money ask quick as a flash!
AVOID LIKE THE PLAGUE! ! !