Natasha Biela

Review of Medcare Infusion Services, Inc...

Edit 5/12: I finally found a more reliable DME co...

Edit 5/12: I finally found a more reliable DME company but my doctor accidentally sent my prescription here. Unsurprisingly they didn t get it until my doctors office called to cancel the order. My doctor specifically told me they never received it and fixed the DME the prescription was sent to. Five minutes ago they called and miraculously found my prescription that was sent on April 22nd. Seriously don t use this place.

I have been attempting to contact this company for the last month. I have sent emails, called, called the company they bill through, and still nothing. Each time I have been called I have been transferred to a different department. Often when I am transferred, I will be hung up on. I am currently in the process of having my insurance revoke the last several months of payments because no services have been rendered. When I signed a recurring payment plan, my husband used one card for a one time fee, and another for the recurring payment. Without the permission of the cardholder, my husband, this company has been billing the card that was not to be used for recurring payment. Do not do business with this company, you will never receive any form of customer service.