My father had an appointment for a scan and we wer...

My father had an appointment for a scan and we were specifically told to show up half an hour early for his appointment. We showed up half an hour early as per requested and ended up waiting for over an hour and a half.

It wasn't until after an hour of our scheduled appointment time that someone came out to inform us that they're currently running an hour behind. Not only did I waste time waiting for an appointment that should have been on time, I had to pay for an hour extra for parking.

I know it is not the staff's fault for the delay since unforeseen circumstances could happen. The thing is that if they knew there was a delay, the least they could have done was to contact the patients beforehand to let them know their appointments are behind scheduled.

The staff here are all friendly and warm but the level of organization and patient services here are definitely severely lacking . At this point in time if I had an emergency, I'd much rather youtube or Google a solution than to expect help from this hospital. As of this current moment I'd much rather kill myself than to wait any longer.