I get that it was a busy night, but the manager/ow...

I get that it was a busy night, but the manager/owner needs to not seat tables if over the kitchen's capacity. Awful food, awful service. Staff were rude and defensive when I asked about where our food was. No idea why this place has a 4.4 rating. Waited 2 hours for our food, and the steak was raw. Ruined night. Will not be back.