The gentleman who answered the phone was very rude...

The gentleman who answered the phone was very rude and not accommodating at all. They close at 4 and we called at 3 and he said he wasn t going to help us because we should have gone early in the day. We explained that we had to go back to work tomorrow and he said it wasn t his problem. Never again! With everything going on we just needed a letter for work and he said everyone would need to take another day off to go in together and pick up the letter for who ever needs it