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Fred Bernard Review of Horseshoe Bay Resort Marriott
Our overall experience was extremely poor from sta...
Our overall experience was extremely poor from start to finish. To begin, we booked a kingsuite, however when we checked in it all the sudden became a double. Absolutely ridiculous. Even though we double checked to make sure they charged us for the room, when we checked in the reception staff was rude and said we had to pay again. When we finally get to the room (it's the wrong bed size) the bathroom door was broken as well as the blinds. The staff here is incredibly rude. Trying to get a drink at the whitewater 360 sports bar was ridiculous. 45 minutes and no drink. Parking is terrible as well. I would never stay here again.
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