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Leased my 2016 Ford Mustang from this dealership t...

Leased my 2016 Ford Mustang from this dealership two years ago. 22,000 miles on the car and my AC breaks. They scheduled me an appointment two months later to have it fixed under warranty. Following this, I was involved in an accident and the car had to be repaired causing me to miss my appointment and schedule a new one two weeks later.

I am now over my warranty, due to their own delay, and they are refusing to fix a manufacturer defect that was caused under warranty. Instead, they will not give me my car back, and are asking me to pay 3,000$ to get it fixed.

I planned on purchasing my car at the end of my lease, but the absolute dishonesty and unfairness moving around this dealership is appalling. They have 100% lost a sale, and I will be voluntarily returning the car early, and I ll happily pay any fees needed, just so I don t have to seem like a moron paying 3,000 to fix my AC. PROTIP: if I wanted to drop 4,000 in the first two years on a car, I would have gotten a 10 year old beater and made it a race car.

Thanks for making my first car buying experience great, you guys are the best.

Complaint was filed with the BBB.

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