Trevor Textor

Review of Airdrie Honda

Bought a used vehicle and conducted a trade-in. A ...

Bought a used vehicle and conducted a trade-in. A dealership should have made it easy but it was nothing but. Most private sales I've conducted have been much easier. Out of 4 special requests we made when purchasing our vehicle in March (2x extra keys, 2x extra headsets, extra set of tires for changing with seasons, transmission cooler for towing) - they messed up everyone except the transmission cooler. There was an excuse every time: "the vehicle can't have more than one extra key" (it can), the all season tires can be swapped no problem with the sensors (there was), we wanted extra tires on rims; very explicit about the rims... no rims!, extra headsets? whoops... And did I mention the guilt trip every time we talk to them? They'd better be perfect to discourage other mechanics like that! All in all, cringe every time we have to talk to them.