Benji Lietzke

Review of Pizza Hut Inc

Disgusting.. found a hair in my food..it was the l...

Disgusting.. found a hair in my food..it was the last slice. Ew.. I called and informed the manager and they were unsympathetic and unsurprised. They said it just happens from time to time. No apology was offered, though he offered to send out another pizza like that would help anything. Horrible customer service. When I asked why he hadn't even apologized he said he was "just about to apologize for the inconvenience after I made sure there wasn't anything else wrong with the delivery" it's not an inconvenience, it's nasty. And an apology is the first thing they should say. So disappointed.