We bought a a model home, in Allen TX (Twin Creeks...

We bought a a model home, in Allen TX (Twin Creeks, walnut springs) purely based on Landon homes reputation as a builder, this was a huge mistake, what we received was shoddy construction, it seems like no one carried out any type of quality control-we have complained a few times and were given a run around for 3+ months by Trent and after 3 months Jackie told us to contact the vendors directly ourselves (the issues are serious and many, one of them being the staircase and the game room railing which is shaking and we have two small kids under 7years of age)-the vendors are not interested in responding to us!!! all our neighbors have similar complaints-I would not be purchasing a Landon home again